סקוויד משחק מסכת קוספליי מרובע עיגול משולש דיונון מסכות משחק מלא פנים ARI

l When i first opened joom to find a squid game mask identical to the one they used in the show i found this one and the image looked identical and below the image it said “matches the image” so i thought i would order it fast forward 2-3 weeks it arrives and i open the bag it was in and it was bent and broken at the top left which disappointed me since halloween is in 4 days and i need a mask to wear for my costume i hope we can resolve this problem and i can be reimbursed

Hello, We received the squid game mask dented and broken. Thank you for taking note of this and for informing us of the reimbursement procedures. I am attaching the photo. It doesn't surprise me that the mask is dented and chipped because it was just covered with plastic and when you know the transport conditions. cordially J.Blavoet

The mask arrived here completely broken.

It arrived broken, I don't think that's normal, thank you